Terms and Conditions of Use for Travel Pay
Article 1 (Purpose)
The purpose of these Terms and Conditions is to stipulate the rights and obligations between Travel Wallet Co., Ltd. (hereinafter referred to as the “Company”) and its members (hereinafter referred to as “Members”) as well as the procedures for using the prepaid electronic payment means issuance and management services (collectively referred to as the “Travel Pay Service”) provided by the Company.
Article 2 (Definitions)
① “Electronic Financial Transaction” refers to a transaction where the Company provides electronic financial services through an “electronic device” and the Member utilizes such services in an automated manner without face-to-face or verbal interaction with the Company’s staff.
② “Electronic Payment Instrument” refers to a payment method using electronic means as defined in Article 2(11) of the Electronic Financial Transactions Act. Specifically, it refers to the prepaid electronic payment instrument (hereinafter referred to as “Travel Pay”) issued and managed by the Company. Travel Pay can be charged and recharged in the currency specified in Article 9(1) of these Terms and Conditions, and used for payments at domestic credit card merchants and overseas online and offline affiliated merchants.
③ “Access Medium” refers to the means or information used to give a transaction instruction in an electronic financial transaction or to ensure the authenticity and accuracy of the user and transaction details. This includes IDs and passwords registered with the Company, and other means designated by the Company.
④ “Member” refers to an individual who agrees to these Terms and Conditions through the Company’s mobile application (hereinafter referred to as the “App”) and uses the Travel Pay Service provided by the Company.
⑤ “Merchant” refers to an entity that provides goods or services to the Member and agrees to receive Travel Pay as payment under contracts with the Company or under agreements with domestic/overseas credit card companies or payment networks.
⑥ “Charging” refers to the process by which the Member converts a desired amount, within the denomination or the limits prescribed by applicable laws and these Terms and Conditions, into a usable balance for payment through the App by methods designated by the Company.
⑦ Any terms not defined in this Article or elsewhere in these Terms and Conditions shall be governed by the definitions set forth in relevant laws such as the Electronic Financial Transactions Act.
Article 3 (Effectiveness of the Terms and Conditions)
These Terms and Conditions shall take effect upon notification to Members via posting on the Company’s website or in the [More] - [Terms and Conditions] section within the App, or by presenting them at the time of membership registration.
Article 4 (Amendment and Notification of the Terms and Conditions)
① The Company shall post these Terms and Conditions prior to providing electronic financial transaction services, allowing the Member to confirm the key content of the agreement.
② Upon request from a Member, the Company shall provide a copy of these Terms and Conditions via electronic document transmission (including email), postal mail, or mobile text message.
③ When the Company amends the Terms and Conditions, it shall notify Members of the changes at least one month before the effective date by posting the amended terms on the initial screen of the electronic financial transaction service or on the Company’s website. If a Member raises an objection, the Company must confirm that the Member has been properly notified.
④ Notwithstanding paragraph ③, if the Terms are amended urgently due to legal revisions, the Company shall post the revised terms on its website for at least one month and notify Members via email or other means.
⑤ When posting or notifying Members as described in paragraphs ③ and ④, the Company shall inform Members that they may terminate the agreement by the business day prior to the effective date of the changes if they do not agree with them, and that if they do not express their objection, they will be deemed to have agreed to the amended terms.
⑥ Members may terminate the agreement by the business day prior to the effective date of the amended terms if they disagree with the changes. If no objection is made, the Member shall be deemed to have accepted the amended terms.
Article 5 (Member Authentication)
To use the electronic financial transaction services provided by the Company, the Member must satisfy the following authentication requirements. Members who do not meet these requirements may be restricted from using all or part of the services provided by the Company.
- The Member must hold an account at a financial institution under the Member’s own name that has passed a real-name verification and allows normal deposits and withdrawals, and must pass the account verification process designated by the Company. The Member must consent to withdrawals through the open banking service in accordance with these Terms and Conditions or any supplementary terms.
- The Member must possess a mobile device (e.g., mobile phone or tablet) registered under the Member’s own name with a telecommunications provider, which is capable of running the App. The application for membership must be made under the applicant’s own name, and the Member must pass the identity verification conducted by an identity verification agency.
The Company may require additional information or authentication means other than financial institution accounts for service provision and authentication. The Member must comply if the Company requires authentication via a prescribed real-name verification method.
Article 6 (Issuance)
① An Access Medium used for payment via charged Travel Pay can be issued to Korean nationals and foreigners residing in Korea aged 17 and above, who possess a mobile phone number and a bank account registered under their own name in Korea.
② The Access Medium is issued by the Company upon request by the Member.
③ When applying for the issuance of an Access Medium, the Member must fill out the required information in the application procedure designated by the Company within the App and must sign personally in the signature field upon issuance.
④ The Access Medium can be issued in the form of a mobile card or physical card.
Article 7 (Password)
① The Member must not disclose the password or card number of the Access Medium to others, and must not store the password or other Access Medium information together with the Access Medium.
② The Member must thoroughly manage the authentication means such as passwords. If the password is lost, the Member may reset it through the App according to the procedure prescribed by the Company.
③ If the password is required to be entered at a merchant, the Member must input the registered password.
④ If the Member enters the password for the Access Medium incorrectly several times in a row, the use of the Access Medium may be suspended. In this case, the Member may restore it by reactivating the Access Medium through the Company’s App.
Article 8 (Validity Period)
① The validity period of the Access Medium is indicated on the face of the issued Access Medium.
② The Company shall renew and issue a new Access Medium to Members who meet the renewal criteria after review, upon expiration of the validity period. Members who do not meet the criteria may be denied renewal.
③ For Members who have used the Access Medium within six months before the scheduled renewal or denial date, the Company shall notify, at least one month in advance of the scheduled date, via at least two methods such as written notice, phone call, email, or SMS, informing them of the renewal or denial of renewal and their right to raise objections. Members may raise objections within 20 days from the date of notification, and if the Member does not raise objections within the period, the Company may proceed with the renewal or denial of the Access Medium.
④ The Company must notify the Member via email or SMS at least three times, including once one month before the expiration, about the expiration of the validity period of the charged Travel Pay and that 90% of the remaining balance may be refunded before the statute of limitations is completed after expiration.
⑤ If the Access Medium has not been used within six months prior to the scheduled renewal date, it will only be renewed with the written consent of the Member (including electronic documents with certified electronic signature under applicable law). The Member shall not be held responsible for any use of the renewed Access Medium without such consent. The burden of proof of such consent lies with the Company.
⑥ Even after renewal of the Access Medium, these Terms and Conditions shall continue to apply.
Article 9 (Charging)
① Multiple currencies (USD, JPY, EUR, AUD, HKD, SGD, THB, VND, CNY, PHP, MYR, IDR, GBP, CAD, TWD, NOK, NZD, DKK, MXN, MNT, BRL, SEK, CHF, AED, ISK, CZK, QAR, PEN, PLN, HUF, TRY, EGP, KHR, INR, LAK, ZAR, KES, FJD, MUR, XPF, MOP, NPR, UZS, KZT, SAR, KRW) can be charged to a single Access Medium.
② There is no limit to the number of times charges can be made. The minimum amount for charging or recharging is the equivalent of USD 1. The maximum balance of Travel Pay, including the card balance, is equivalent to KRW 2,000,000 unless the Member applies for an increased limit.
③ The exchange rate applied at the time of charging is the rate published in the App (based on Hana Bank’s standard exchange rate).
④ The Member can charge Travel Pay by withdrawing from a registered KRW account in the App. Automatic charging requires separate consent for the automatic charge service.
⑤ The Company does not pay interest on the amount charged to Travel Pay.
⑥ Supported currencies may be changed or added.
⑦ The balance by currency can be checked through the balance screen in the App.
Article 10 (Restrictions on Charging and Payment)
① If changes are required to the charging limit due to revisions to relevant laws or regulations such as the Electronic Financial Transactions Act or the Foreign Exchange Transactions Regulations, the Company may change or limit the Member’s charging limit.
② The maximum annual foreign currency payment amount using charged Travel Pay is the equivalent of USD 100,000. This amount is based on the purchase amount and excludes refunds and cancellations.
③ The maximum annual KRW payment amount using Travel Pay through the Access Medium is subject to the Company’s internal policy and can be viewed in the Travel Wallet App under [My] → [Usage Limits].
④ If the maximum charging limit is exceeded or if the Access Medium has been reported lost or stolen, charging of Travel Pay may be restricted.
Article 11 (Use)
① The Member may use the Access Medium within the charged Travel Pay balance without restriction on the number of uses, during the validity period of the Access Medium.
② Payments made using the Access Medium are only available in lump-sum payment and may not be used for installment purchases or short-term card loans (cash services).
③ The Member may use the charged Travel Pay through the Access Medium at affiliated merchants of domestic credit card companies and international network companies contracted with the Company, as well as for purchasing goods or receiving services at overseas online and offline merchants.
④ Each transaction amount and related fees will be immediately deducted from the Member’s card balance.
⑤ Use of the card is restricted for currencies other than those charged.
⑥ If Travel Pay is used through the Access Medium as a payment guarantee, a temporary hold may be placed for the anticipated transaction amount at the merchant, during which the corresponding amount of Travel Pay cannot be used. In such cases, the final amount charged by the merchant will be settled.
⑦ When making purchases of goods or services using Travel Pay, the Member must comply with the applicable foreign exchange control regulations of the country where the transaction occurs.
⑧ The Access Medium may be used via password entry or signature on the sales slip using the Access Medium. However, in non-face-to-face transactions such as e-commerce or telecommunication sales, where the merchant has another method of verifying identity or where the Company’s partnered domestic/international credit card companies and network companies or merchants assume responsibility for damages due to omission of presentation or signature of the Access Medium, such procedures may be omitted.
⑨ Unless there is a special business or technical issue, the use of the Travel Pay service is available 24 hours a day, 365 days a year. However, service may be temporarily suspended for operational needs during a period designated by the Company, or may be partially or fully suspended due to reasons related to financial institutions connected to the Company. In such cases, prior notice will be given via the homepage or App. If prior notice is not possible, the Company may notify afterward without delay.
Article 12 (Fees)
① The exchange rate applied when converting to foreign currency is the rate published in [More] - [Exchange Rates] within the App.
- For USD, JPY, and EUR, the exchange rate is the same as the standard market rate.
- For other supported currencies (AUD, HKD, SGD, THB, VND, etc.), a fee of 0.5% to 2.5% is applied on top of the standard market rate.
② The card payment fee for all currencies is 0%.
③ When withdrawing via overseas ATM machines, the local ATM operator may charge withdrawal-related fees.
④ When the Company changes the fees, the fee terms shall be posted on the Company’s homepage and in the [More] - [Terms of Use] section of the App at least one month prior to the effective date, and the Member shall be notified of the changes. The revised fees can be checked directly by the Member through the posted exchange rate information in the App or these Terms.
Article 13 (Confirmation of Transaction Details)
① The Company shall enable Members to check their transaction history (including matters related to requests for error correction and results thereof) through [More] - [Pay User Guide] in the App, and if the Member requests issuance in writing, the Company shall provide it by fax, mail, or email within two weeks of receiving the request.
② If transaction details cannot be provided due to malfunction of electronic devices or other reasons, the Company shall immediately notify the Member of such reason by means such as electronic documents (including email). The period during which transaction details cannot be provided due to such reasons shall not be included in the period for issuance in writing.
③ The following transaction records shall be retained for 5 years:
- Name or number of the transaction account
- Type and amount of the electronic financial transaction
- Information identifying the counterparty of the transaction
- Date and time of the electronic financial transaction
- Type of electronic device used and information identifying the device
- Fees received by the Company for the electronic financial transaction
- Matters concerning withdrawal consent by the Member
- Access records of electronic devices related to the transaction
- Changes to the application or conditions of the electronic financial transaction
- Records of transactions exceeding KRW 10,000 per occurrence
④ The following transaction records shall be retained for 1 year:
- Records of small transactions of KRW 10,000 or less
- Records related to transaction approval involving use of the electronic payment method
- Requests for error correction by the Member and results thereof
⑤ To request written issuance under Paragraph ①, the Member may contact the following:
- Email: support@travel-wallet.com
- Phone: 02-522-0400
Article 14 (Restriction on Use)
The Company may restrict the use of the Access Medium without prior notice if any of the following applies, and shall notify the Member afterward without delay of the fact and reason for the restriction. However, in the case of subparagraph 3, the Company shall notify the Member of the restriction and the reason before implementing the restriction:
- When the number of consecutive incorrect password entries exceeds 3 times
- When there is reasonable cause to suspect unauthorized use by a third party or fraudulent/illegal transactions using the Access Medium
- When the Member violates obligations under Article 6(3), Article 11(7), or Article 26(2) of this Agreement
- When the Member causes or is likely to cause interference with the Company’s service by using illegal methods such as hacking, computer viruses, unauthorized automation tools (scripts, agents, crawling, etc.), or overloading the Company’s system
Article 15 (Check of Travel Pay Balance and Transaction History)
The Member may check their Travel Pay balance and transaction history by contacting customer service or through the Company’s App.
Article 16 (Provision of Personal Information)
① The Company shall strictly manage the Member’s personal information obtained in connection with this Agreement in accordance with relevant laws.
② The Company may provide the Member’s information to relevant authorities for purposes such as compliance with this Agreement and applicable laws including the Act on Reporting and Using Specified Financial Transaction Information, fraud prevention, prevention of unauthorized use of Access Mediums, or crime monitoring.
Article 17 (Termination and Refund)
① The Member may request the termination of the Access Medium at any time, even before its expiration date, and request a refund of the remaining Travel Pay balance.
② The Company shall refund the balance in Korean Won using the Travel Pay refund exchange rate posted in the App, after deducting the applicable refund fee.
③ Points provided free of charge by the Company through purchases or events may be excluded from the refund.
④ Notwithstanding paragraphs ① and ②, the Company shall refund the full balance recorded on the prepaid electronic payment method, using the exchange rate at the time of recharge, without deducting any refund fee, in the following cases:
- When use of the remaining Travel Pay becomes impossible due to force majeure such as natural disasters making it difficult for merchants to provide goods
- When goods or services cannot be provided due to defects in the Travel Pay service
- When at least 60% (or 80% if the purchase amount is KRW 10,000 or less) of the value of the prepaid payment instrument has been used
- When the number of merchants where Travel Pay is usable is reduced to the Member’s disadvantage or conditions of use are changed (excluding legitimate reasons such as merchant closure or contract expiration as prescribed by the Enforcement Decree of the Electronic Financial Transactions Act)
⑤ Refunds may be deferred or denied for the following reasons. The Company shall process the refund once the reason is resolved:
- When the Member’s balance is less than the requested refund amount
- When the Member’s balance is less than the refund fee
⑥ If a report of identity theft or other incident has been filed and the Company cannot reasonably determine to whom the refund should be made, it may take actions such as depositing the amount with the court pursuant to applicable laws.
⑦ Any taxes or public charges arising from the refund shall be borne by the Member.
⑧ In the case of a disputed transaction resulting from unauthorized use by a third party or fraudulent/illegal activity, the Company shall proceed with the termination process of the Access Medium only after all related payments have been completed.
⑨ If the remaining balance is less than the equivalent of USD 1, only a full refund is possible. If the remaining balance is USD 1 or more, partial refunds are also available.
⑩ If the Access Medium is used as a payment guarantee under Article 11, the termination process may not proceed until the temporary hold is released or the final payment is completed.
⑪ In case a reverse exchange occurs during termination and refund, the transaction amount will be converted to Korean Won at the exchange rate posted in the App at the time of refund request. The refund exchange rate may differ from the exchange rate at the time of recharge, and the difference may result in exchange gains or losses.
Article 18 (Reporting Loss, Theft, etc.)
① If the Member loses the Access Medium or it is stolen, the Member shall immediately report it to the Company through the App or customer service.
② Upon receiving a reissuance request due to loss, theft, destruction, or damage of the Access Medium, the Company shall verify the Member’s identity and reissue the card. If the loss or damage was due to the Member’s fault, the reissuance cost may be borne by the Member within the actual cost.
③ The Company shall be liable for any damage occurring after the report in paragraph ① has been received but shall not be liable for any damage occurring prior to the report, unless such damage resulted from the Company’s failure to exercise due diligence.
④ The Member shall bear full or partial responsibility in the event of unauthorized use in the following cases (excluding use after the time of loss/theft report):
- Unauthorized use caused by the Member’s willful misconduct
- Unauthorized use resulting from lending, transfer, custody, delegation of use, provision as collateral, illegal loans, or failure to sign the Access Medium
- Unauthorized use by the Member’s family or cohabitants (including de facto cohabitants) or caused by them under the same circumstances as subparagraph 2
- Delay in reporting the loss or theft of the Access Medium without a justifiable reason after the Member becomes aware of it
- When the Member unreasonably refuses to cooperate with the card issuer’s request for investigation regarding unauthorized use
Article 19 (Objection and Compensation Procedures)
① The Member may raise opinions or complaints, request compensation, or demand dispute resolution related to electronic financial transactions through the contact information provided on the Company’s website or App. However, objections to payment amounts made through the Access Medium must be submitted to the Company in writing, via the App, or customer service within 14 days from the payment date (within 45 to 90 days for overseas transactions depending on network provider regulations and transaction type).
- Address: 5F, Youngpoong Building, 542 Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea (Travel Wallet Co., Ltd.)
- Email: support@travel-wallet.com
- Telephone: +82-2-522-0400
② The Member may apply for dispute resolution in writing (including electronic documents) or via electronic devices. The Company shall respond within 15 days regarding domestic transaction claims with investigation or processing results (for payment disputes via Access Medium, the investigation includes issuance history, usage time, usage details, and user identity). Notification is made via written document, App, email, phone call, SMS, or push notification. For overseas card payments, the response will be provided within 45 to 90 days from the objection date in accordance with network regulations and transaction type.
③ The Member may request dispute mediation through the Financial Dispute Mediation Committee of the Financial Supervisory Service or the Consumer Dispute Mediation Committee of the Korea Consumer Agency.
④ If the result of mediation finds that the Company is responsible for the issuance or usage of the Access Medium, the Company shall bear all or part of the transaction amount. However, if the Company disagrees with the mediation outcome and files a civil lawsuit, the court ruling shall prevail.
⑤ If the Member is found responsible as a result of dispute mediation, investigation fees or other charges may be imposed. However, if the Member disagrees with the mediation outcome and files a civil lawsuit, the court ruling shall prevail.
Article 20 (Company’s Liability)
The Company shall be liable to compensate the Member for damages arising from the following incidents:
- Accidents caused by forgery or alteration of the Access Medium
- Accidents occurring during electronic transmission or processing of contract conclusion or transaction instructions
- Accidents involving the unauthorized acquisition of Access Medium through intrusion into electronic devices or information networks as defined under the Act on Promotion of Information and Communications Network Utilization and Information Protection
Article 21 (Limitation of Company Liability)
Notwithstanding Article 20, the Company shall not be liable in whole or in part for damages if it can prove that the Member intentionally or through gross negligence engaged in any of the following:
- Lending the Access Medium to a third party, delegating its use, or providing it as collateral (except in cases where prepaid electronic payment means or electronic money are transferred or pledged under Article 18 of the Electronic Financial Transactions Act)
- Disclosing, exposing, or negligently managing the Access Medium even though the Member knew or could have easily known that a third party could conduct electronic financial transactions
- Refusing without just cause to implement additional security measures requested by the Company during electronic transactions
- Disclosing, exposing, lending, or assigning the media or tools used for additional security measures to third parties, resulting in incidents under Article 20(3)
Article 22 (Notification of Changes)
① The Member must immediately notify the Company of any changes to information stated in the application form (e.g., English name, address, telephone number, mobile number, email) through customer service or the App.
② If the Member fails to notify the Company and the Company is unaware of such changes without fault, any damages due to delayed or undelivered notices or documents shall be borne by the Member. In such cases, notifications are deemed to have arrived at the expected time and shall take legal effect. The Company may post important notices within the App.
Article 23 (Matters Not Specified in Terms and Conditions)
Matters not specified in these Terms and Conditions, including information provision/use, liability for violations, and jurisdiction, shall be governed by the Standard Terms and Conditions for Card Personal Members, relevant laws, or customary practices.
Article 24 (Contact Information)
① For questions regarding the Access Medium, please refer to [More] → [FAQ] in the App.
② If the Member has questions, complaints about services under these Terms, feedback regarding Travel Pay or Access Medium operation, or needs guidance on personal data, they may contact the customer center. Calls may be recorded or monitored for security and quality improvement.
③ The Member may also contact the Travel Pay service through the information line or via support@travel-wallet.com.
Article 25 (Liability for Breach)
The Company and the Member shall each bear liability for any breach of these Terms and Conditions, and if such breach causes damage to the other party, the responsible party shall compensate the other for the damages incurred.
Article 26 (Assignment to Third Parties)
① The Company may delegate the performance of services related to the Access Medium under these Terms and Conditions to a third party.
② The Member shall not assign the rights under these Terms and Conditions to any third party.
Article 27 (Governing Law and Jurisdiction)
① These Terms and Conditions and any disputes arising therefrom shall be governed solely by the laws of the Republic of Korea. In the event of a dispute between the Company and the Member in connection with the use of the service, both parties shall faithfully consult to resolve the dispute.
② Notwithstanding the foregoing, if the dispute is not resolved through consultation, it shall be subject to the judgment of the court having jurisdiction under the Civil Procedure Act.
Article 28 (Statute of Limitations)
The statute of limitations for the Travel Pay issued by the Company shall be five years (60 months) from the date of top-up. The Member may use it only within the statute of limitations set by the Company.
Article 29 (Protection and Payment of Prepaid Funds)
① The Company shall separately manage more than 100 percent of the prepaid funds of the Member through a prepaid funds management institution such as a bank, using one of the following methods:
- Trust
- Deposit
- Payment guarantee insurance in which the Member is designated as the insured
② The prepaid funds managed separately under Paragraph 1 shall be the property of the Member, and the Member who holds the claim to the prepaid funds shall have priority over other creditors in receiving repayment from the separately managed assets.
③ If any of the following events occur, the Company shall immediately notify the prepaid funds management institution, and upon request of the Member, shall ensure payment of the prepaid funds through the management institution. In this case, the Company shall announce the reason, timing, and method of payment, and other relevant matters within one month from the occurrence of such event through at least two daily newspapers and via its website or mobile application:
- Cancellation or revocation of license or registration
- Resolution for dissolution
- Declaration of bankruptcy
- Order to suspend all operations related to the issuance and management of prepaid electronic payment means
- Other events equivalent to items 1 through 4
④ If the Member intends to request payment of the separately managed prepaid funds under Paragraph 3, the Member shall submit a written request to the prepaid funds management institution including the following:
- Information identifying the Member or the prepaid electronic payment means
- Account information for receiving the payment
⑤ If prepaid funds must be paid to the Member under Paragraph 3, the Company may provide the following information to the prepaid funds management institution:
- Member identification information
- Information on the prepaid funds payable to the Member
- Information identifying the prepaid electronic payment means (in the case that the Member cannot be identified due to lack of real-name verification under Article 2(4) of the Act on Real Name Financial Transactions and Guarantee of Secrecy)
- Other information necessary for the payment of prepaid funds
Article 30 (Notification and Publication of Prepaid Fund Protection Measures)
① At the time of concluding a contract with the Member regarding the prepaid electronic payment means, the Company shall notify the Member of the following matters related to the protection measures for prepaid funds:
- Method of separate management of prepaid funds
- Name and other information about the institution managing the prepaid funds
- Reasons for payment of prepaid funds pursuant to Article 29 Paragraph 3, the method of claim by the Member, and other related procedures
② The Company shall always publish the contents of the prepaid fund protection measures under Paragraph 1 on its website and immediately update the published notice in case of any changes to the details thereof.
Article 31 (Prohibited Acts by the Company)
The Company shall not engage in any of the following acts:
- Providing economic benefits to users, such as issuing prepaid electronic payment means at a discount or granting reward points, by an entity that does not meet the financial soundness standards prescribed and announced by the Financial Services Commission under the Electronic Financial Transactions Act and its Enforcement Decree
- Providing economic benefits without separately managing more than 100 percent of the Member’s prepaid funds as prescribed in Article 29 Paragraph 1
- Reducing the number of merchants that accept the prepaid electronic payment means or changing the terms of use to the Member’s disadvantage without notifying the Member at least seven (7) days prior to such change
- Any other act that may harm the protection of Members or disrupt fair transaction practices, as stipulated by the Enforcement Decree of the Electronic Financial Transactions Act
Article 32 (Consent and Withdrawal of Transfer for Collection)
① When the Member consents to a transfer for collection, such consent must be provided in electronic document form in accordance with the method and requirements prescribed by the Company.
② The Company shall provide a method of electronic document consent that meets the requirements set forth by the Electronic Financial Supervisory Regulations, and shall submit the consent information received from the Member to the Korea Financial Telecommunications & Clearings Institute and the relevant financial institution for execution of the transfer.
③ The Member may request withdrawal of consent under the preceding paragraph from the Company until a withdrawal record is entered in the ledger of the Member’s account in accordance with the Company’s transaction instructions. The Member may withdraw consent for fund transfers by deleting the registered account through the service interface. However, the Member may not raise objections to withdrawals made before expressing such withdrawal of consent.
Service Terms Version Number: Ver 2.0
Effective Date of Service Terms: June 16, 2025