1.9

Terms and Conditions of Use for Travel Wallet Services

Terms and Conditions for Small-Amount Overseas Remittance Service

1. If the application is made under a false name or by misappropriating another person’s identity

2. If the application form contains false information or the applicant does not meet the membership requirements

3. If the Service is intended to be used for unlawful purposes

4. If the application is made for purposes that violate relevant laws or public order

5. If the Company otherwise deems the application inappropriate for reasons equivalent to the above

1. The Customer inputs the currency and amount to be exchanged and selects the recipient country within the Application.

2. When the Customer enters their account information in the Application and requests a transfer, the corresponding amount is transferred from the Customer’s account to the Company’s account.

3. The Company provides the Customer with the exchange request information via the Application.

4. The Customer may either directly visit or send a third party to the designated exchange location of the Company’s local partner in the recipient country and present the exchange request information displayed in the Application to collect the exchanged cash.

• Exchange Fee: 0

• Remittance Fee: 5,000

• Foreign Partner Disbursement Fee: 0

1. By directly explaining the key provisions of the Terms and Conditions to the Customer

2. By clearly displaying the key provisions through an electronic device and obtaining confirmation from the Customer through such device that they have fully understood the content

Terms and Conditions for Online Currency Exchange Service

Chapter 1 General Provisions

1. “Customer” refers to a person who has agreed to these Terms and Conditions and entered into a service use agreement with the Company through the prescribed registration process.

2. “Applicable Exchange Rate” refers to the exchange rate between KRW and foreign currency as provided by the Company to Customers.

3. “Designated Account” refers to the account opened in the Company’s name at a financial institution, designated for use in online currency exchange transactions at the time of the business registration (or modification).

4. “Fee” refers to the fee borne by the Customer upon application to use the Service, which includes details such as currency exchange fees and partner disbursement fees.

5. “Disbursement and Receipt” refers to the process where, upon deposit into the Designated Account by the Customer, the Company deducts the applicable fees, exchanges the remainder into foreign currency, and the Customer receives the exchanged funds at the time and place requested.

6. “Processing Time” refers to the expected time required for payment or receipt once the Company receives the Customer’s application to use the Service.

1. Directly explaining the key contents to the Customer

2. Displaying the key contents via an electronic device in an easily understandable format and receiving confirmation from the Customer through the same device that they fully understand

Chapter 2 Service Use Agreement

1. Lack of system capacity

2. Technical difficulties

3. Other reasons making approval difficult

1. Use of a false name

2. Application using another person’s name

3. Entry of false information in the application

4. Failure to meet other Company-specified requirements

1. Where such use or disclosure is permitted by law

2. Where the Customer has separately agreed under the Company’s terms or policies

1. Intentional interference with service operations

2. Use of a false name

3. Sending large volumes of data or spam to disrupt the system

4. Distribution of malware or harmful code

5. Unauthorized use of another person’s information

6. Reproduction or commercial use of information obtained through the Service without the Company’s consent

7. Requests from authorities (e.g., KCSC or Election Commission)

8. Violation of these or other Company policies

9. Use of the Service or system through abnormal or unauthorized means

10. Acts objectively deemed unlawful

Chapter 3 Obligations of the Company and the Customer

Chapter 4 Use of the Service

1. Unavoidable maintenance of service facilities

2. Suspension of telecommunications services by a common carrier under the Telecommunications Business Act

3. Disruptions caused by power outages, facility failures, or traffic overload

4. Suspension by a partner or third party when the service is not provided directly by the Company

5. Inability to maintain the Service due to special circumstances such as changes or termination of the Service

6. Force majeure such as natural disasters or national emergencies

Chapter 5 Online Currency Exchange Payment and Receipt

1. Change of mind

2. Negligence, such as failure to collect on the scheduled date

Chapter 6 Liability and Disclaimers

1. Force majeure such as war, natural disaster, or national emergency

2. Damages caused by the Customer’s willful misconduct or negligence

• Dispute Resolution Officer: Hyungwoo Kim

• Phone: 02-522-0400

• Email: ceo@travel-wallet.com

1. General complaints: Investigated and processed by the dispute resolution officer. The Company may request evidence or additional explanation and shall respond within 15 days.

2. Compensation claims: Handled by the Company’s Dispute Settlement Committee and responded to within 30 days.

Terms and Conditions for Travel Pay

1. “Travel Pay Card” (hereinafter referred to as the “Card”) refers to a prepaid electronic payment instrument that can be charged and recharged in the currency specified in Article 9, Paragraph 1, and can be used for payment at domestic credit card merchants and overseas online and offline merchants that accept VISA cards.

2. “Member” refers to a person who agrees to these Terms and Conditions, applies for card issuance via the Travel Wallet application (hereinafter referred to as the “App”), and receives a card.

3. “Merchant” refers to an entity that provides goods or services to the Member and has agreed, under a contract with a domestic credit card company or VISA, to receive a prepaid electronic payment instrument as payment for such goods or services.
1. A domestic merchant refers to a business, facility, etc., that has applied for and been approved as a domestic credit card merchant.
2. An overseas merchant refers to a business, facility, etc., that has applied for and been approved as a VISA merchant.

4. “Charging” refers to the act of converting a desired amount of money into a usable state through the method designated by the Company via the App, within the limits set by law and these Terms, in order to make payments using the card.

5. Except as defined in this Article and other provisions of these Terms, the definitions of terms shall follow the relevant laws including the Electronic Financial Transactions Act.

1. The Member must have an account under their real name with a financial institution where normal deposits and withdrawals are possible and must pass account verification by the method designated by the Company. The Member must provide withdrawal consent for the account pursuant to these Terms or related annexed terms.

2. The Member must have a mobile phone or electronic device capable of running the App, registered under their own name with a telecommunications company. The Member must apply under their own name and pass identity verification through a certified identity verification agency.

3. The Company may request information or authentication means other than a financial institution account for service provision and identity verification. If the Company requires real-name authentication, the Member must comply.

1. USD, JPY, EUR apply the same rate as the standard buy/sell rate.

2. For currencies such as AUD, HKD, SGD, THB, VND, CNY, PHP, MYR, IDR, GBP, CAD, TWD, NOK, NZD, DKK, MXN, MNT, BRL, SEK, CHF, AED, ISK, CZK, QAR, PEN, PLN, HUF, TRY, EGP, KHR, INR, LAK, ZAR, KES, FJD, MUR, XPF, MOP, NPR, UZS, KZT, SAR, a fee of 0.5% to 2.5% is added to the standard buy/sell rate depending on the currency.
② The card payment fee for all currencies is 0%.
③ If the Company changes the fee, it shall post the revised fee terms on the initial screen of the electronic financial transaction service and the website at least one month prior to the effective date and notify the Member. The changed fees can be checked by the Member via the exchange rate information or card terms posted in the Travel Wallet App.

1. Name or number of the transaction account

2. Type and amount of the electronic financial transaction

3. Information identifying the counterparty

4. Date and time of the electronic financial transaction

5. Type of electronic device and information identifying the device

6. Fees received by the Company for the electronic financial transaction

7. Matters related to the user’s consent for withdrawal

8. Access records related to the relevant electronic device

9. Changes to the application and conditions of the electronic financial transaction

10. Records of electronic financial transactions exceeding KRW 10,000 per transaction

1. Records of small electronic financial transactions of KRW 10,000 or less per transaction

2. Records related to transaction approval for the use of electronic payment instruments

3. Details on the user’s request for error correction and its result

• Email: support@travel-wallet.com

• Phone: 02-6949-4885

1. Password entered incorrectly three consecutive times

2. If there is reasonable cause to believe that the card has been fraudulently used or used for illegal purposes by an unauthorized third party

3. If the Member violates their obligations under Article 6 Paragraph 3, Article 11 Paragraph 7, or Article 26 Paragraph 2

4. If the Member interferes with or is likely to interfere with the Company’s services by overloading the Company’s system through improper means such as hacking, computer viruses, illegal software, or unauthorized automated tools (scripts, agents, crawling, etc.)

1. If the merchant is unable to provide goods due to a natural disaster, preventing use of the card balance

2. If a defect in the prepaid payment instrument prevents use in services or goods

3. If the user has used 60% or more (or 80% if the purchase amount is KRW 10,000 or less) of the card’s value

4. If the number of affiliated merchants is reduced or usage conditions are changed to the user’s disadvantage (except in cases of store closure, contract expiration, or other justifiable reasons defined by the Enforcement Decree of the Electronic Financial Transactions Act)

1. Unauthorized use resulting from the Member’s willful misconduct

2. Unauthorized use resulting from lending, transferring, storing, authorizing use, offering as collateral, or failure to sign the named prepaid card

3. Unauthorized use by family members or cohabitants (including de facto cohabitants), or resulting from acts described in item 2

4. If the Member delayed reporting the loss or theft without justifiable reason despite being aware of it

5. If the Member refuses to cooperate without valid reason with the card issuer’s legitimate investigation into the unauthorized use

• Address: Travel Wallet, 11F & 12F, Dabong Building, 418, Teheran-ro, Gangnam-gu, Seoul

• Email: support@travel-wallet.com

• Phone: 02-6949-4885

1. Accidents caused by forgery or alteration of the access medium

2. Accidents occurring in the electronic transmission or processing of contract execution or transaction instructions

3. Accidents caused by the use of an access medium obtained by unauthorized access to electronic devices or information networks under Article 2(1)1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection

1. If the Member lends, delegates, transfers, or offers the access medium as collateral to a third party (excluding transfers or collateral provision of prepaid instruments or electronic money under Article 18 of the Electronic Financial Transactions Act)

2. If the Member exposes, discloses, or neglects the access medium, knowing or being reasonably expected to know that a third party may use it without authorization

3. If the Member refuses to follow the additional security measures required by the Company during electronic financial transactions and an accident occurs as specified in Article 20(3)

4. If the Member engages in the following acts related to media/devices used for additional security measures, causing an accident as per Article 20(3):

5. Disclosure, exposure, or neglect

6. Lending, delegation, transfer, or collateral provision to a third party

1. Trust

2. Escrow (deposit)

3. Payment guarantee insurance with the Member as the insured

1. Cancellation or revocation of business authorization or registration

2. Resolution for dissolution

3. Declaration of bankruptcy

4. Order to suspend all issuance and management of prepaid instruments

5. Other reasons equivalent to items 1 to 4

1. Information identifying the user or the instrument

2. Information on the account to receive the funds

1. Information identifying the user

2. Information on the prepaid funds to be paid

3. Information identifying the prepaid instrument (even if the real name is not verified under the Real Name Financial Transactions and Confidentiality Act)

4. Other necessary information for payment

1. Method of separate management of prepaid funds

2. Information on the fund management institution

3. Details of the payment procedure for prepaid funds under Article 29(3)

1. Providing financial benefits such as discounts or reward points when the issuer fails to meet the soundness standards designated by the Financial Services Commission

2. Providing economic benefits without separately managing 100% of prepaid funds under Article 29(1)

3. Reducing affiliated merchants or changing usage conditions to the user’s disadvantage without at least 7 days’ prior notice

4. Other acts that may harm users or disrupt market order, as defined in the Enforcement Decree of the Electronic Financial Transactions Act