1.4

제시해주신 **[1. 번역 대상 약관(Ver 1.4)]**을 바탕으로, 기존 영문 약관(Ver 1.3)의 형식을 유지하면서 변경된 내용을 반영하여 번역을 완료했습니다.
특히 제3조(송금한도)의 법령 기준 변경, 제4조(이용계약)의 ORIS 동의 거부 관련 거절 사유 추가, 그리고 시행일자 등을 현행화하였습니다.

Terms and Conditions for Small-Amount Overseas Remittance Service

Article 1 (Scope of Application) These Terms and Conditions shall apply between Travel Wallet Inc. (hereinafter referred to as the “Company”) and customers (hereinafter referred to as the “Customer”) who use the small-amount overseas remittance service (hereinafter referred to as the “Service”) provided by the Company.
Article 2 (Real-Name Transactions) Customers shall use their real names when engaging in small-amount overseas remittance transactions with the Company. If the Company requests identification documents or other necessary materials for real-name verification, the Customer shall comply with such request.
Article 3 (Remittance Limits) The remittance limits through this Service shall be as follows: ① The limits for transactions conducted by a Customer through the Service shall be the per-transaction payment/receipt limits and the annual payment/receipt limits per individual as publicly announced by the Minister of Economy and Finance in accordance with the Foreign Exchange Transactions Regulations. ② Notwithstanding Paragraph 1 of this Article, the Service may be used within the remaining annual limit based on the results of the inquiry into the Customer’s cumulative overseas remittance limit through the Bank of Korea’s ORIS (Online Reporting Information System) integrated limit system. ③ Remittance limits are subject to change, and further details can be found on the Company’s website and mobile application.
Article 4 (Conclusion of Service Agreement) ① A domestic resident who is at least 19 years of age (hereinafter referred to as the “Applicant”) and wishes to use the Company’s Service must agree to these Terms and Conditions and the Open Banking Service Terms of Use, and accurately complete the membership application form provided by the Company. However, the Company may provide additional details regarding the conditions for actual remittance on its website or application based on a comprehensive review of the Applicant. ② Membership registration is complete upon the Company’s approval of the Applicant’s application, and the Applicant may use the Service as a Customer. ③ The Company, in principle, approves the application. However, it may refuse approval in any of the following cases:
  1. The application was made using an alias or another person’s name.
  1. The application form was filled with false information, or the requirements for registration are not met.
  1. The Service is intended to be used for unlawful purposes.
  1. The application is in violation of applicable laws or may disturb public order.
  1. The Applicant refuses to provide mandatory customer consent necessary for the provision of the Service (e.g., consent for the inquiry of ORIS limits by the Bank of Korea).
  1. Other cases equivalent to the above where approval is deemed inappropriate.
Article 5 (Protection and Processing of Personal Information) ① The Company collects and uses personal information in accordance with applicable laws and its Privacy Policy. ② The Company shall not be liable for damages caused by the leakage of personal information due to the Customer’s fault.
Article 6 (Provision and Use of the Service) ① The Customer may use the Service through the Company’s mobile application (hereinafter referred to as the “Application”). The details of the Service are as follows:
  1. The Customer selects the destination country and remittance type in the Application and enters the remittance currency, amount, and information of both sender (Customer) and recipient (name, address, account number, etc.) to request a remittance.
  1. After the Customer enters account information and submits a request, the designated amount is transferred from the Customer’s account to the Company’s account.
  1. The Company provides the remittance request information to the Customer via the Application.
  1. The Company remits the amount to the recipient’s account within a maximum of five (5) business days. However, processing may be delayed depending on holidays in the destination country or the circumstances of the recipient bank. ② The Customer must download/install the Application and connect to the internet to use the Service. ③ The Company may request additional information, identification, or supporting documents to comply with laws such as the Act on Reporting and Using Specified Financial Transaction Information and the Real Name Financial Transactions Act. ④ Remittance may be delayed, returned, or rejected in cases of user error, inaccurate input, loss of residency status, account restrictions, insufficient balance, or suspected illegal financial activity (e.g., money laundering, financing of terrorism).
Article 7 (Designated Account) ① The Company shall disburse and receive funds only through a financial institution account opened in the Company’s name and designated at the time of registration (including amendment of registration) for the small-amount overseas remittance business (hereinafter referred to as the “Designated Account”). ② The Company shall post the information regarding the Designated Account on the Application and keep it up to date.
Article 8 (Fees) ① When receiving a service request, the Company shall provide the Customer with details of the fees (hereinafter referred to as “Fees”), broken down by components such as currency exchange fees, remittance fees, and foreign intermediary payment fees. ② The Company shall give prior notice and post information regarding Fees on its website and Application and keep it up to date. ③ Fees are subject to change. Details can be found on the Company’s website and Application.
Article 9 (Applicable Exchange Rate) ① When receiving a service request, the Company shall provide the applicable exchange rate information to the Customer. ② The Company shall post the applicable exchange rate on the Application and keep it up to date.
Article 10 (Amount of Payment and Receipt) ① If the Customer makes a deposit to the Designated Account via Open Banking, the Company shall deduct the Fees, convert the remaining amount into foreign currency, and process the remittance to the designated recipient. ② The Company shall provide information on the payment or receipt amount in both Korean Won (KRW) and foreign currency. ③ Even after the Company completes the remittance process, the actual completion time may differ from the estimated time if the remittance partner or the recipient bank conducts additional internal checks or verifications.
Article 11 (Processing Time) ① The Company shall provide information on the estimated time required for payment or receipt upon receiving a service request. ② The Company shall post information regarding the expected processing time on the Application and keep it up to date.
Article 12 (Modification or Cancellation of Remittance) ① The Customer may apply to modify or cancel a transaction that has not yet been received in the local country via the Application. However, a transaction cannot be modified or cancelled if it has already been successfully deposited into the recipient’s account. ② If additional fees or costs arise due to modifications requested by the Customer, the Company may charge the Customer for such costs. ③ The Company shall process the modification or cancellation request and notify the Customer of the result. ④ Upon cancellation, the Company may deduct all expenses incurred during the process (e.g., fees, penalties) from the original amount and refund the remainder to the Customer.
Article 13 (Notification of Remittance Result) When the remittance is completed and received in the local country, the Company shall immediately notify the Customer via the Application or the contact information registered in advance.
Article 14 (Compensation for Damages) If damage is caused to the Customer due to reasons attributable to the Company, the Company shall compensate for general damages as prescribed under the Civil Act. Special damages shall be compensated only if the Company was aware of or could have been aware of the circumstances.
Article 15 (Refund) ① If the remittance is not completed by the scheduled date through no fault of the Customer after funds were deposited, the Customer may request a refund. ② Unless there are exceptional circumstances, the Company shall refund the original deposit amount and any damages under Article 14 upon receiving a refund request.
Article 16 (Restriction or Rejection of Transactions) ① The Company may restrict or reject a transaction in any of the following cases:
  1. The Customer does not use additional security measures provided by the Company beyond identity verification.
  1. The transaction is deemed inappropriate due to legal restrictions (e.g., seizure) or violation of the Foreign Exchange Transactions Act.
  1. The Customer violates provisions under Articles 2, 3, 4(3), 6(3)-(4), or 12(2).
  1. The Customer intentionally splits remittance amounts repeatedly to evade capital transaction reporting requirements.
  1. The transaction is restricted under laws such as the Capital Markets Act.
  1. There is a reasonable suspicion of illegal financial activity (e.g., money laundering, evasion of compulsory execution) in violation of the Act on Specific Financial Information or the Real Name Financial Transactions Act. ② If any of the above is suspected, the Company may temporarily restrict the Service and notify the Customer until the suspicion is resolved. ③ The Company shall promptly notify the Customer of the restriction/rejection and the reasons thereof.
Article 17 (Dispute Resolution Procedure) ① Customers may request dispute resolution through the contact details below:
  • Address: 5th/6th Floor, 542, Gangnam-daero, Gangnam-gu, Seoul (Yeongpoong Building, Nonhyeon-dong)
  • Email: support@travel-wallet.com
  • Phone: 02-6949-4885 ② The Company shall provide details on the filing methods, procedures (distinguishing between simple complaints and compensation claims), and how the results will be communicated (deadlines, methods, etc.). ③ If there is an objection, the Customer may request a resolution from the Company’s dispute resolution body. The Company shall investigate and notify the Customer of the outcome within the specified timeframe. ④ The Company shall post the contact details of the dispute resolution officer on the Application and keep it up to date.
Article 18 (Retention of Transaction Records) The Company shall retain records of payment and receipt transactions for five (5) years in accordance with the Foreign Exchange Transactions Act and relevant laws.
Article 19 (Confidentiality Obligation) ① The Company shall not provide Customer Information to third parties or disclose it for non-business purposes without consent, except as required by law (e.g., court orders). ② The Company shall be liable for damages caused by the theft or leakage of customer information due to its negligence. However, the Company may be relieved of liability if the Customer was willfully or grossly negligent.
Article 20 (Delivery and Explanation of Terms and Conditions) ① When establishing or amending these terms, the Company shall announce them via the Application and specify them when entering into contracts. ② The Company shall provide a copy of the terms via electronic document (email), facsimile, mail, or direct delivery. ③ If requested, the Company shall explain key provisions directly or via electronic devices in an easily understandable format.
Article 21 (Amendment of Terms and Conditions) ① If the Company amends these terms, it shall post the revised terms on electronic devices and notify Customers at least one (1) month in advance. ② In urgent cases (e.g., legal amendments), the revised terms shall be posted for at least one (1) month and Customers shall be notified. ③ When notifying changes, the Company shall state that "the Customer may terminate the agreement before the effective date, and failure to object shall be deemed as consent to the changes." ④ Customers may terminate the agreement before the effective date; otherwise, they are deemed to have agreed to the amendments.
Article 22 (Governing Rules Outside of These Terms and Conditions) ① Matters not stipulated here shall be governed by the Company’s other terms and conditions. ② Matters not stipulated in any of the Company's terms shall be governed by the Foreign Exchange Transactions Act, the Electronic Financial Transactions Act, and other applicable laws.
Article 23 (Jurisdiction) Disputes shall, in principle, be resolved by mutual agreement. If a lawsuit is filed, the competent court shall be determined in accordance with the Civil Procedure Act.
Terms of Service Version: Ver 1.4Effective Date: Jan 02, 2026
1.4
1.41.3